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As of 1 April 2018 Liverpool Community Health Trust has been acquired by Mersey Care NHS Foundation Trust.

For more up to date information please visit: www.merseycare.nhs.uk/our-services/physical-health-services/ to access Physical Health Services.

You can contact Liverpool Community Services' Patient Advice and Liaison Service on:

Tel: Freephone 0300 7900 224 or 0151 295 3019 Email: csd@liverpoolch.nhs.uk

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Friends & Family

Friends and Family Test

97%

of People Would Recommend Liverpool Community Health to Friends and Family

To see the latest detailed report from our friends and family test, click here.

Since April 2013, we've asked patients to provide feedback via comment cards that can be found at many of our health centres. This feedback enables patients to indicate how likely they would be to recommend our services to friends and family if they needed similar care or treatment. This means every patient using Liverpool Community Health Services are able to give feedback on the quality of care they receive, giving us a better understanding of the needs of our patients and enabling improvements. All comments can be anonymous and are relayed back to services so that they are able to make improvements.

We also invite patients to complete the following online survey as part of that overall NHS initiative, which will help us understand where improvements can be made to our services.

The NHS friends and family test is an important opportunity for you to provide feedback on the care and treatment you receive from the Liverpool Community Health.

Liverpool Community Health aim to provide high quality care with our patient's needs at the centre of the decisions we make. Therefore we would value your opinion in rating our service and in providing feedback that will help develop and evaluate our services.

The Friends and Family test is also available in a variety of different languages. You can download a paper version for these languages below:

For further languages please contact the Equality and Diversity team via the following email: equality@liverpoolch.nhs.uk.

Rate Our Services

You can rate your experience with any of Liverpool Community Health's services. View the A-Z to find our services.

Click here to Rate Our Service