As of 1 April 2018 Liverpool Community Health Trust has been acquired by Mersey Care NHS Foundation Trust.

For more up to date information please visit: to access Physical Health Services.

You can contact Liverpool Community Services' Patient Advice and Liaison Service on:

Tel: Freephone 0300 7900 224 or 0151 295 3019 Email:

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Intermediate Care

What We Do

LCH Community Intermediate Care Services are multidisciplinary teams of Health and Social Care professionals including Nurses, Occupational Therapists, Physiotherapists, Podiatrists, Social Workers and Support Workers.

The aim of the service is to prevent people from being admitted to hospital if possible, support people to return home after a recent hospital admission, and enable people to live at home rather than in a care home, if they choose. Elements of the service also support people who are on the palliative pathway to move rapidly to the place that they have chosen to die at the end of their life.

Multidisciplinary teams (a range of health specialists working together to provide the best care for patients) support people and their carers when they are in transition between hospital and home, or have entered some kind of health and/or social care crisis at home.

The service delivers assessments, care and rehabilitation in a variety of settings such as the local acute hospital trusts, nursing and residential care settings and in the community in patients own homes across Liverpool.

Responding to a crisis:
The service responds rapidly to people in health and/or social care crisis in the community, in order to prevent avoidable admissions to hospital and make sure the right services are in place to support people at home. This may be provided by the multidisciplinary team or may require involvement of other LCH services such as district nurses, community matrons, and specialist teams. Where a more supportive environment is needed patients can be transferred to a temporary placement such as an Intermediate Care bed, or a transitional placement within a Local Authority care home until such time as the person can be supported to return home.

In Liverpool this response is available over 24 hours, 365 days per year. The team of staff who specifically support this element of the service are known as the Emergency Response Team.

Rehab / reablement:
The rehab and reablement elements of the service aim to help people to recover from recent loss of function due to an illness or fall, for example. Rehab and reablement are delivered in patients’ own homes. Where necessary, therapy services can be provided to people who need a temporary placement in a nursing or residential care home until they are able to return home. In Liverpool these are known as Reablement Hub beds and are delivered in partnership with the Local Authority and BUPA. 

Care is provided to support people who are in a crisis at home or in A&E to prevent them being admitted to hospital, or to enable people to return home earlier following a stay in hospital or an intermediate care bed. Carers within these services are able to combine care with a rehabilitative approach to their care delivery to support the wider team of health specialists looking after a patient. Teams work closely with the local authority and other agencies, to ensure patient’s safety and well-being, and make sure their needs are met in the long term.

The Discharge Planning & Community Assessment Teams

Specialist nurses based in both Hospital and Community settings provide a variety of discharge planning services across Liverpool.

These services support the principles of intermediate care and work closely with their Intermediate Care team members to support right first time, on time safe discharge for patients with complex and continuing nursing needs. Staff support the assessment of patients entering or within the intermediate care system, ensuring that their on-going needs are met in the most appropriate environment until their return home.

Continuing Healthcare:
The teams support discharge by providing complex nursing assessments to aid decision making such as admissions to nursing care homes, rapid transfers from hospital to the community to support palliative patients to die in their place of choice, and funding for continuing health care, providing advice, support and continuing healthcare assessments to patients who are approaching the end of life.

Nurses will visit patients both in hospital and in nursing homes to determine what levels of support they are entitled to in order to fund their on-going physical and mental health care needs. Nurses and social workers within the team work closely with other health and social care professionals, and where appropriate family, friends and carers, to ensure that assessments and information are accurate and timely in order to support the best outcomes for patient, including the allocation of funding and the best place of care.

Find Us

The service delivers assessments, care and rehabilitation in a variety of settings such as the local acute hospital trusts (Royal Liverpool Hospital, Broadgreen Hospital), nursing and residential care settings and in the community in patient’s own homes across Liverpool and South Sefton.

Liverpool Out of Hospital Services: 0151 285 3715


Referrals for patients are accepted from health and social care professionals.

In Liverpool please contact Single Point of Contact on: 0151 285 4834

Patients in crisis in Liverpool should be referred to Emergency Response Team via the Single Point of Contact.

Liverpool Out of Hospital Services: 0151 285 3715

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If you have any feedback for our services, please feel free to contact us via our Patient Advice and Liaison Services (PALS).