As of 1 April 2018 Liverpool Community Health Trust has been acquired by Mersey Care NHS Foundation Trust.

For more up to date information please visit: to access Physical Health Services.

You can contact Liverpool Community Services' Patient Advice and Liaison Service on:

Tel: Freephone 0300 7900 224 or 0151 295 3019 Email:

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Community Specialist Palliative Care Team

What We Do

The Specialist Palliative Care Team provides expert knowledge and skills to clinicians, patients and carers for patients at the end stage of their lives. They have a definitive role in the management of pain and symptom control. The Team will lead the delivery of education for care management at the End of Life, promote and support all General Practices to adopt the Gold Standard Framework, and provide accessible support to individual District Nursing Teams, Community Matrons and Intermediate Care.

The team use their knowledge and expertise to provide education, information support and symptom control for those living with disease, to help improve their quality of life, and that of their families and carers, throughout the disease process.  The team use a holistic approach encompassing the domains of physical, social, psychological and spiritual wellbeing. The team provide education, support and knowledge to other health professionals and informal carers.

Patient Leaflets

Find Us

The team are attached to a group of of GP's and work closely with the District Nursing Service and Intermediate Care and other professional’s city wide, and work closely with hospitals and hospices across the city.

Tel: 0151 295 3676
Fax: 0151 296 7528

Lifehouse, Brunswick Business Park, L3 4BL


Patients access this service through referral from another service i.e. District Nurses, GP’S  and other health professionals although patients and carers can telephone directly for advice.  The service is delivered primarily within the patients’ home environment and within the standard working day 8.30 – 5.00 seven days per week. Whilst the Specialist Palliative Care Team do not work Out of Hours, support is offered from District Nurses 24hrs/365 days a year.

All individuals are considered as appropriately referred until the point of initial contact and assessment. The only exclusion criterion for referral is a patient who is unknown to the District Nursing Service (District Nurses are the Key workers – as identified in the Cancer Plan).

Referrals are accepted via an ‘Integrated Referral Form’, shared across the region’s Specialist Palliative Care Services for patient aged 18 years and above.

It is acknowledged that due the fear and negative connotations surrounding End of Life issues, patients and carers may be reluctant to access the support of the Specialist Palliative Care Team. The input from other clinicians, who will have an established relationship, is important in increasing nurse support to this cohort of patients.

Response Time

  • The service responds to all new referrals within 48hrs/7 days per week.
  • A choice of AM or PM visit will be accommodated wherever possible.


Health Professionals can view and download the Referral Criteria and Guidance booklet, as well as Referral forms to access specialist Palliative Care services below:

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If you have any feedback for our services, please feel free to contact us via our Patient Advice and Liaison Services (PALS).