As of 1 April 2018 Liverpool Community Health Trust has been acquired by Mersey Care NHS Foundation Trust.

For more up to date information please visit: to access Physical Health Services.

You can contact Liverpool Community Services' Patient Advice and Liaison Service on:

Tel: Freephone 0300 7900 224 or 0151 295 3019 Email:

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Safer Staffing

Safe Staffing Levels

From April 2014 it became a national requirement for all hospitals to publish information about staffing levels on wards, including the percentage of shifts meeting their agreed staffing levels. This initiative is part of the NHS response to the Francis Report which called for greater openness and transparency in the health service.

At Liverpool Community Health NHS Trust we take the quality and care of our patients very seriously and already have a number of mechanisms in place to ensure that our wards are safely staffed. Each month, we will publish information about our staffing levels and provide links to papers discussed in public at our Trust Board meetings.

Information about our Staffing Levels

The Nursing staff information published on our website needs to take into consideration the evolving national guidance and also the daily fluctuating patient care needs for nursing care. The published data provides information on the staffing levels for each of the wards outlining planned staffing levels against the actual staffing levels. National guidance states  the Nurse in Charge should use their professional judgement and clinical expertise to manage staffing appropriately. In a situation where staffing levels fall below the agreed number our Ward Managers take immediate action to address the situation e.g. redistributing staff across wards.

Information Boards

Liverpool Community Health NHS Trust is committed to being open and transparent with its patients.

There is an information board located at the entrance of each of the wards which displays the required and actual numbers of staff on shift throughout the day.

LCH Staffing Board

Got a question about staffing levels?

For more information about staffing levels, please visit the NHS Choices Website.