As of 1 April 2018 Liverpool Community Health Trust has been acquired by Mersey Care NHS Foundation Trust.

For more up to date information please visit: to access Physical Health Services.

You can contact Liverpool Community Services' Patient Advice and Liaison Service on:

Tel: Freephone 0300 7900 224 or 0151 295 3019 Email:

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Equality & Diversity

Equality and Diversity for Liverpool Community Health is about promoting health equalities for all groups and communities in the city by identifying and overcoming barriers to access and inclusion across the range of health services and practices.

For our communities, this means a service that is fair, flexible, engaged and responsive to cultural, physical or social difference

E&D Annual Report for Patient Access and Experience 2016

This report summarises the main actions that the trust has undertaken during the last year to promote equality and eliminate unlawful discrimination for our workforce and in the delivery of healthcare. It sets out our legal and contractual obligations for equality and explains how we plan to meet them over the coming year. View the report here.

We aim to ensure that our workforce is truly representative of the local community, that our culture values all individuals and recognises that diversity adds value and enables us to provide responsive and quality services to all patients and clients. The Workforce Equality & Diversity Report provides an overview of the composition of our workforce and identifies some key action priorities. Click here to view the LCH Workforce Equality & Diversity Report – 2015-2016

Interpreting and Translation

Many of our patients and their carers require alternative methods of communication. We have various resources to ensure that the public can communicate with our staff. To find out more visit our Interpreting and Translation page.

Diversity Calendar

Communities in the city observe a number of Religious Festivals which are listed on the Diversity Calendar.

Equality Analysis

Equality Analysis offers an opportunity for our staff to think carefully about the impact of their work on local people and other members of staff. Our staff are responsible for making a wide range of decisions. Equality Analysis is a way of considering the effect of these decisions on different groups protected from discrimination by the Equality Act.

Further information is available on the Equality Analysis Process.

Learning Disability Resources

A learning disability as the presence of a significantly reduced ability to understand new or complex information or to learn new skills, coupled with a reduced ability to cope independently that began before adulthood and has had a lasting effect on development. Useful guidance and communication tools relating to Learning Disabilities are available here.

Challenging Hate Crime

Liverpool Community Health challenges all types of Hate Crime and discrimination. For information on hate crimes and to find out how to report incidents, click here.

The Team

Kate Jones (Equality and Patient Experience Manager)

Frank Davidson (Equality and Diversity Advisor)